Home | Sign in / Register | My Account | FAQ | Customer Service     
   
    Basketball Channel
    Brasil Channel
    China Portal
    Desi Channel
    Endurance Sports
    IndyCar Series
    Moto Channel
    Rugby Channel
    Tennis Channel
    Xtreme Sports
 
     2007-08 Luge World Cups and World Championships
     2007-08 Bobsled-Skeleton World Cups and World Championships
     AllStars Soccer
     Alpine Skiing
     A1GP
     Boxing
     Copa Libertadores
     Curling World Championships
     Equestrian 3 Day Event 2007
     Euroleague Basketball
     FIBA Americas 2007
     FIBA EuroBasket 2005
     FIBA Basketball 2006
     FIBA Women 2006
     Good Luck Beijing 2007 Artistic Gymnastics Invitational - Olympic Test Event
     Ice Hockey
     IndyCar Series
     2006-07 Luge World Cups & Championship
     Mavericks Surf Contest
     Race of Champions
     NY Marathon 2007
     NY Marathon 2006
     Berlin Marathon 2006
     Speedskating
     TNA Wrestling
     UCI 05 Mt. Bike Championships
     UCI BMX
     US Open of Surfing
     US Ski Team & US Snowboarding
     Wimbledon LIVE
     World Cup Soccer
    Eurovision
    Mandela AIDS Concert
    Miss Universe Puerto Rico 06
    Miss World 2006
    Miss World 2005
    2006 Tournament of Roses
    Poker
    Strongman
 
 

 

1. What are the system requirements?

The minimum requirements for MediaZone are:

  • Windows OS: Windows 98 SE, ME, 2000, or XP
  • Internet Explorer 5.0 or higher with cookies enabled (default setting)
  • Windows Media Player 9 or higher
  • Broadband connection (Speed of 128 kbps or higher)

Don't have Windows Media Player? Click here to get it.

back

 

 

2. How do I buy or subscribe to a channel?

Browse through MediaZone.com and find something that you like. Click on the Buy button. A small window will pop up asking for your username and password. If you're not already registered, you will be prompted to register. During the registration process, you will need to provide your credit card information to purchase media. After you've registered, MediaZone will confirm your purchase and your media file will be accessible to you.

back

 

 

3. Do I need a credit card to use MediaZone?

You do not need a credit card to register for MediaZone newsletters and to watch previews.

However, you do need a credit card to purchase media or subscribe to channels on MediaZone. When you submit your credit card information, rest assured that your credit card information is secure because MediaZone uses SSL (Secure Sockets Layer), a highly sophisticated online encryption service for transporting your credit card information. We also store your information in encrypted format so that no one can access it.

back

 

 

4. I am a Mac user will I be able to view the content?

No. Mac users are not supported at this moment.

back

 

 

5. Can I burn CDs or DVDs?

No, all content at MediaZone is not available to be burned or copied. They are only available as a stream or a download to a device that plays Windows Media content.

back

 

 

6. Can I cancel anytime?

Absolutely. You can easily cancel your subscription membership anytime, online, 24 hours a day by e-mailing customer service. There are no cancellation fees. To avoid being charged after the next billing period, simply cancel your subscription before the end of the current billing period. There is no refund, however, for pay-per-view transactions.

back

 

 

7. How do I play my streams or downloads?

If the file you've purchased is a download, the file will be downloaded to your hard drive and will play in your Windows Media Player. (MediaZone currently supports only Windows Media Player, but other media formats will be supported soon). If the file you've purchased is a stream, the file will begin playing in your Windows Media Player.

back

 

 

8. Can I watch them on my TV set?

MediaZone invites you to use the following settings to watch the media on your television. However, the MediaZone technical and billing support team does not provide chat/email support for this feature

Depending on the type of connection your PC has, you can take the steps listed below to view programming. Please consult your local electronics retailer to learn more about the components needed for viewing.
Composite Video
Most DVD equipped computers have this setup. The outputs are usually located at the rear or side of computer; the video output is color-coded yellow and the audio output, or line-out, is the 3.5mm jack usually indicated by this icon

S-Video
Newer computers may have an S-video connection. In order to use this feature, your TV must also have an S-Video input.

Audio Output but NO Video Output
If you have an older video card, you may not have a video output that can be directly connected to your TV. In this case, you will need to utilize the VGA port on your computer, which is the connector that's attached to your PC monitor.

back

 

 

9. How do I sell my media on MediaZone?

MediaZone is interested in your content! Please send us an e-mail and include a description of the type of media (sports, film, TV, music, how-to/instructional, health & fitness, lifestyle , and international ) that you would like to submit for consideration to: content@mediazone.com.

back

 

 

10. Do I need a broadband Internet connection?

No. To listen or watch on MediaZone, you do not need a broadband connection. You can use either dial-up or broadband to connect to the internet and access files on MediaZone. For dial-up users, it is recommended that you choose the ¡°download¡± option or the ¡°low bandwidth¡± option when available for the optimal viewing or listening experience.

For live events, however, a broadband connection is required for the viewing or listening experience.

back

 

 

11. Is MediaZone available outside of the U.S.?

MediaZone.com is available for customers all over the world. MediaZone clears worldwide rights with most of its partners so that any customer from anywhere can buy from MediaZone. However, some media may not be available to all countries, and if it not available for your country, you will be unable to access it.

Also, MediaZone China (www.mediazone.com.cn) will be launching in April 2005 for customers who reside in China. Stay tuned for country-specific launches!

back

 

 

12. How do I know what quality the media play will be?

MediaZone works with the each partner to present to you the highest quality media experience while balancing file size and bandwidth requirements. Free :30 previews throughout the site will give you examples of the quality of media play on MediaZone.

back