FAQ - Frequently Asked Questions

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Tennis Channel Product Information FAQ
For general MediaZone FAQ click here

1. What is the MediaZone Tennis All-Access Pass?
2. What is the Wimbledon and MediaZone Tennis Combo Package?
3. Is this available all over the world? What countries can I watch from?
4. In what language are the broadcasts?
5. What are the minimum system requirements?
6. Do you support the Macintosh or Linux operating systems?
7. How do I get back to MediaZone Tennis?

1. What is the MediaZone Tennis All-Access Pass?
The MediaZone Tennis All-Access Pass is an online service offering over 75 ATP, WTA tournaments and other select matches (excluding Wimbledon) to view as live broadcasts or downloads to watch at your leisure. This pass, available only in the U.S., brings you 365 days of MediaZone Tennis access and automatically reoccurs on a yearly basis.

2. What is the Wimbledon and MediaZone Tennis Combo Package?
The Wimbledon and MediaZone Tennis Combo Package is an online service which includes the MediaZone Tennis All Access Pass as well as access to 2008 Wimbledon LIVE & On Demand and 2007 Wimbledon archives. The Combo Package is available only in the U.S. MediaZone Tennis All Access Pass brings you 365 days of MediaZone Tennis access and automatically reoccurs on a yearly basis. With this package you have access 2008 Wimbledon LIVE until May 1, 2009.

3. Is this available all over the world? What countries can I watch from?
The programming on MediaZone Tennis is available only in the U.S. Access to 2008 Wimbledon LIVE for non U.S. users or to buy ONLY the 2008 Wimbledon All Access Pass click here for details.
4. In what language are the broadcasts?
Some matches will have English commentary.

5. What are the minimum system requirements?
The minimum requirements for MediaZone are:

Windows OS: Windows 2000, XP or Vista (No Mac or Linux OS)
Internet Explorer 6.0 or higher with cookies enabled (default setting)
Windows Media Player 9 or higher
For Streaming: Broadband connection (Speed of 500kbps or higher)
Dialup connection is not recommended for this higher bandwidth offering.

     To ensure you the best possible service:
     1. Search web for "test dsl connection" to find sites where you can test the speed & quality of your connection.
     2. Turn off any other programs that are sharing your connection like other browser windows and email programs.
     3. Re-start computer to close other programs that may be running in the background

Don't have Windows Media Player? Click here to get it.

6. Do you support the Macintosh or Linux operating systems?
Regrettably at this time, you cannot watch MediaZone's live events or other entertainment using the Macintosh or Linux operating systems due to lack of Windows Media Digital Rights Management (DRM) support for these operating systems.

7. How do I get back to MediaZone Tennis?
Click here and back you go!

Still need help? Click here for more information and MediaZone FAQ & technical Q&A.
Click here for technical support.

MediaZone is an online broadcaster offering TV-on-the-Web with sports, international and entertainment programming. MediaZone offers exclusive live streaming video and video on demand coverage of sports including tennis, rugby, motocross and more, international programming from South Africa, China, the Caribbean, and other parts of Asia, and entertainment programming including music and film.