Frequently Asked Questions
What is the 2007 World Curling Championships Live or On Demand?
The 2007 World Curling Championships Live or On Demand is an online video production of the event available to view on your personal computer. (back to top)
How do I know what the video will be?
The Live event is available in a high-quality 500k stream, while Video On Demand content is available as a 700k download. (back to top)
What is Video On Demand?
The Live event will be recorded and posted on our site for subscribers to watch when they desire to see them. These will be made available on a daily basis within 24 hours after the match. (back to top)
How soon is the event available to watch On Demand?
Each game is available On Demand within 24hrs of the conclusion of the Live game.
Please note that we will do our best to make the On Demand archive available as soon as possible after the stated time; however there is always the possibility of experiencing unforeseen technical challenges; your patience is appreciated in advance. (back to top)
Is commentary available for the event?
No, commentary is not available on these feeds. Natural sound is included from the event. (back to top)
What does the 2007 World Curling Championships cost?
The cost of the service is as follows:
* All Access Pass: $19.99
* Womens Championships: $14.99
* Mens Championships: $14.99
* Individual Games: $4.99
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How can I subscribe to the 2007 World Curling Championships video service?
Watch live by purchasing the event either in advance or during the event once the "watch online" button has become active. (back to top)
What is an All Access Pass?
An All Access Pass is a pass to view all of the available programming for that event as a live broadcast (where available) or download to view at your leisure up to 90 days after you first view. (back to top)
How do I pay?
You can pay using American Express, Discover, MasterCard or VISA. (back to top)
Once I buy my All Access Pass, how do I watch the event?
Click "live", "watch", or "download" buttons on the schedule for the event you want to watch. You can also click on the event you want to watch and sign in when the pop-up window asks you to sign in. If you want to watch the events live you will need to refresh the page just a few minutes prior to the scheduled start time to see the "Live" button and access the event. Due to the fact that these are live events, the "Live" button will appear just a few minutes prior to the event. (back to top)
Is this available all over the world? What countries can I watch from?
The 2007 World Curling Championships video service is only available in the USA. (back to top)
How do I buy or subscribe to an event or game?
When you click on the "Live", "Watch", or "Download" buttons, a small window will pop-up asking for your username and password. If you're not already registered, you will be prompted to register. During the registration process, you will need to provide your credit card information. Once you've registered, MediaZone will confirm your purchase and the selected media file will be accessible to you. (back to top)
Is my credit card transaction secure?
You can rest assured that your credit card information is secure because MediaZone uses SSL (Secure Sockets Layer), a highly sophisticated online encryption service for transporting your credit card information. (back to top)
What are the system requirements?
The minimum requirements for MediaZone are:
* Windows OS: Windows 98 SE, ME, 2000, or XP
* Internet Explorer 5.0 or higher with cookies enabled (default setting)
* Windows Media Player 9 or higher
* For Streaming: Broadband connection (Speed of 500 kbps or higher)
* Dialup connection is not recommended for this higher bandwidth offering.
Don't have Windows Media Player? Click here to get it. (back to top)
Do you support the Macintosh or Linux operating systems?
Regrettably at this time, you cannot watch MediaZone's live events or other entertainment using the Macintosh or Linux operating systems due to lack of Windows Media Digital Rights Management (DRM) support for these operating systems.
However, MediaZone strongly believes in providing users of these operating systems with the opportunity to use our service and is participating actively to discover the solutions and develop the workarounds.
Please check back periodically and make your wishes known with Apple and Microsoft. (back to top)
Do I need a broadband Internet connection?
Yes, a broadband connection is required for viewing live events. You can use either dial-up or broadband to connect to the internet and archived files. (back to top)
Can I watch the 2007 World Curling Championships video service on my work PC and my home PC?
You can watch this service on up to three PCs no matter where they are located. (back to top)
Can I log in multiple times with an All Access Pass?
Yes. You can enter and exit the video service as many times you like during the day that was purchased. (back to top)
If I watch a game live, can I download it later?
Yes. (back to top)
How do I play my streams or downloads?
If the file you've purchased is a download, the file will be downloaded to your hard drive and will play in your Windows Media Player. If the file you've purchased is a stream, the file will begin playing in your Windows Media Player.
What am I allowed to do with the programs that I download?
You can view the programs as often as you like for the license period listed above. Please note that in absolutely no way can you use the content you purchase on MediaZone for commercial gain. (back to top)
Can I make the picture bigger?
Use the "video size" control under the "View" menu on Windows Media Player to set the size of your picture. Or click on the button with the arrow at the bottom right to make the image full screen. (Use your Escape key to exit this mode.) (back to top)
How can I get the best possible service?
To ensure you the best possible service:
1. Do a web search for "test dsl connection" to find sites where you can test the speed and quality of your connection.
2. Turn off any other programs that are sharing your connection like other browser windows and email programs.
3. Re-start computer to close other programs that may be running in the background
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Nothing's happening after I try to register. How come?
You'll need to turn off the pop up blockers. You can either turn them off or hold down the Ctrl-key while clicking register. (back to top)
How do I know if I will see buffering or not?
Bandwidth depends on your Internet Service Provider. It can be affected by network traffic and other users at your location. We recommend you test your service to make sure it will support the webcasts. Our program is streamed at 500 kpbs, and we recommend at least 600kbps (down) broadband connection for a quality experience. (back to top)