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Customer Service
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Many questions are often answered in our FAQ section, please take the time to review it.
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Frequently Asked Questions
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System Requirements
The minimum requirements for MediaZone are:
- Windows OS: Windows 2000 or XP (Windows 98SE might work but is not recommended)
- Internet Explorer 5.0 or higher with cookies enabled (default setting)
- Windows Media Player 9 or higher
- For Streaming: Broadband connection (Speed of 500 kbps or higher)
- Dialup connection is not recommended for this higher bandwidth offering.
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Please note: Windows Media Player 11 is currently in Beta and is not guaranteed to work with this service.
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If you are still having service problems, the fastest and easiest way to contact us is:
1. By using our Live Help (Live Chat is available from 8am-6pm USA Pacific Standard Time andn during the live event)
2. By emailing: support@mediazone.com
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