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FAQ
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1. What is Desi?
2. What is Bollywood Free?
3. What is the Free Movie of the Month? How do I know I will not be charged for it?
4. Why do you charge different rates for different movies?
5. How can some TV channels offer free movies and programs while Desi Channel does not?
6. Who is behind Desi Channel? Where is it put together? Is it legitimate?
7. Is my credit card transaction secure?
8. What are the system requirements?
9. Do you support the Macintosh or Linux operating systems?
10. Do I need a broadband Internet connection?
11. How do I play my streams or downloads?
12. What am I allowed to do with the programs that I download?
13. Can I make the picture bigger?
14. Can I watch them on my TV set?
15. How do I know what quality the media play will be?
16. Nothing's happening after I try to register. How come?
17. How do I know if I will see buffering or not?
18. How long and how often can I watch this content?
19. How do I get back to the Desi Channel?
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1. What is Desi?
Desi is a South Asian's colloquialism for anyone from the Indian subcontinent, directly or indirectly. A Desi is someone who is from India, Pakistan, Bhutan, Nepal, Sri Lanka or the Maldives. Could Desi be a state of mind, with an appreciation for the culture and traditions (and movies, sports, etc.) from the Indian subcontinent? You bet! Be sure to check out our site; many of the programs will have English subtitles.
2. What is Bollywood Free?
Bollywood Free is the part of Desi Channel devoted to bringing you the best of free Desi video programming. This free portion will also be regularly updated to make sure you always find something of interest!
3. What is the Free Movie of the Month? How do I know I will not be charged for it?
The Free Movie is our way of saying thank you for visiting the Desi Channel! You will never be charged for this free movie and your contact information will not be requested. The free movie is yours to enjoy and we hope it encourages you to explore the Desi Channel. We will change the free movie title once a month.
4. Why do you charge different rates for different movies?
The rates for Bollywood movies vary from title to title depending on our acquisition costs. We do our best to offer you the lowest rate; we have developed a multi-tier system of rates in order to pass on as much savings to our consumers as possible.
5. How can some TV channels offer free movies and programs while Desi Channel does not?
TV Channels can sometimes show movies for free because they can recoup the cost quickly through advertising. The Desi Channel is committed to providing you the best possible online viewing experience and therefore consciously tries to limit ads. We will consistently offer one free movie a month.
6. Who is behind Desi Channel? Where is it put together? Is it legitimate?
Desi Channel is the honest-to-all-Desi-Gods effort of a small but very committed team working at MediaZone. The site is produced and maintained in the U.S. and offers programs sourced from all over the world.
7. Is my credit card transaction secure?
You can rest assured hat your credit card information is secure because MediaZone uses SSL (Secure Sockets Layer), a highly sophisticated online encryption service for transporting your credit card information.
8. What are the system requirements?
The minimum requirements for MediaZone are:
- Windows OS: Windows 98 SE, ME, 2000, or XP
- Internet Explorer 5.0 or higher with cookies enabled (default setting)
- Windows Media Player 9 or higher
- For Streaming: Broadband connection (Speed of 400 kbps or higher)
- Dialup connection is not recommended for this higher bandwidth offering.
Don't have Windows Media Player? Click here to get it.
9. Do you support the Macintosh or Linux operating systems?
Regrettably at this time, you cannot watch MediaZone's live events or other entertainment using the Macintosh or Linux operating systems due to lack of Windows Media Digital Rights Management (DRM) support for these operating systems.
However, MediaZone strongly believes in providing users of these operating systems with the opportunity to use our service and is participating actively to discover the solutions and develop the workarounds.
Please check back periodically and make your wishes known with Apple and Microsoft.
10. Do I need a broadband Internet connection?
A broadband connection is required for viewing live events. You can use either dial-up or broadband to connect to the internet and archived files. For dial-up users, it is recommended that you choose the download option or the low bandwidth option when available for the optimal viewing or listening experience
11. How do I play my streams or downloads?
If the file you've purchased is a download, the file will be downloaded to your hard drive and will play in your Windows Media Player. If the file you've purchased is a stream, the file will begin playing in your Windows Media Player.
12. What am I allowed to do with the programs that I download?
You can view the programs as often as you like for the license period listed above. Please note that in absolutely no way can you use the content you purchase on MediaZone in any way for commercial gain.
13. Can I make the picture bigger?
Use the "video size" control under the "View" menu on Windows Media Player to set the size of your picture. Or click on the button with the arrow at the bottom right to make the image full screen. (Use your Escape key to exit this mode.)
14. Can I watch them on my TV set?
MediaZone invites you to use the following settings to watch these games on your television. However, the MediaZone technical and billing support team does not provide chat/email support for this feature
Depending on the type of connection your PC has, you can take the steps listed below to view programming. Please consult your local electronics retailer to learn more about the components needed for viewing.
Composite Video
Most DVD equipped computers have this setup. The outputs are usually located at the rear or side of computer; the video output is color-coded yellow and the audio output, or line-out, is the 3.5mm jack usually indicated by this icon 
S-Video
Newer computers may have an S-video connection. In order to use this feature, your TV must also have an S-Video input.
Audio Output but NO Video Output
If you have an older video card, you may not have a video output that can be directly connected to your TV. In this case, you will need to utilize the VGA port on your computer, which is the connector that's attached to your PC monitor.
15. How do I know what quality the media play will be?
MediaZone works with the each partner to present to you the highest quality media experience while balancing file size and bandwidth requirements. Streaming rates are typically 350kbps and higher quality downloads are typically 700kbps. A preview can be found on the Home page.
16. Nothing's happening after I try to register. How come?
You'll need to turn off the pop up blockers. You can either turn them off or hold down the Ctrl-key while clicking register.
17. How do I know if I will see buffering or not?
Bandwidth depends on your Internet Service Provider. It can be affected by network traffic and other users at your location. We recommend you test your service to make sure it will support the webcasts. Our program is streamed at 341 kpbs, but we recommend at least 400kbps for a quality experience.
18. How long and how often can I watch this content?
With a subscription you can access our programming for one year from date of purchase. For a Single Tournament Pass, Day Pass, or pay-per-view purchase you can access our programming for 30 days from date of purchase.
19. How do I get back to the Desi Channel?
Click here and back you go!
To ensure you the best possible service:
- Do a web search for "test dsl connection" to find sites where you can test the speed and quality of your connection.
- Turn off any other programs that are sharing your connection like other browser windows and email programs.
- Re-start computer to close other programs that may be running in the background
Still need help? Click here for more MediaZone FAQ & technical Q&A.
Click here for technical support.
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